Lecture 8 Social Drivers of Economic Decisions

  • Identity Management
    • Identity was introduced in economics by the work of George Akerlof and Rachel Kranton between 2000 & 2010
    • It is the answer of the question "Who am I?" (and yes, multiple answers are valid)
    • Psychologists distinguish between self-identity and social-identity
    • Social Identity: when people answer the identity question with reference to their attachment or belongingness to a social group whose values they share
      • People operate with a strong sense of "us" and "them" (preclusion due to inclusion into any of the groups)
      • Closely related to Maslow's view that people have a need for social belonging
      • May also relate to need for esteem. Esteem of others affect our self-worth
    • So, much of economic behavior in the end is for identity management.
      • Shrum et al (2013): Materialism: construction and maintenance of the self through acquisition of products, services, experiences, relationships that have a perceived desirable symbolic value.
    • "How do I look?" / "How do I want society to perceive me?"
      • If my hair is thinning, I will spend more on products that will save my hair...
      • Economic behavior
    • Identity is closely bound with the ways: "Are my clothes outdated?"
      • we feel motivated to behave in relation to changing fashions
      • we set out to acquire things that will enhance social-status
  • Fashion and Economic Behavior
    • Core of conventional thinking: We want to be in equilibrium
    • Notion is challenged by Caroline Foley, who questioned this static utility theory. Argued that fashion swings are driven by
      • Love of distinction (look different from others)
      • Imitation (followers will imitate their leaders, good thing: they rise up while doing so... bad thing: they imitate the immaterial things)
      • Desire after equalization - desire for conformity (catch up with other people, avoid folo)
    • Expression of social conciousness
  • Social Norms and fashion
    • Conspicuous consumption (act of buying costly stuff to demo wealth)
      • The rich have never been content. History reveals that they engage in vigorous competition to live more lavishly than others.
      • This pursuit of the rich has spillover effects:
        • The production to meet the desires of the rich will lead to generating employment for the poor
        • The rich wish to stay updated and thus they will replace current things with new and novel things. Those current things will be given away sometimes at lower prices or for free in charity, and the poorer sections of the society will be able to afford even luxury items. Lavish lifestyles trickle down...
      • Status and Conspicuous Competition
    • Vicarious consumption & leisure
      • The household head gets pleasure, not merely by a leisurely lifestyle for ourselves but by seeing our family members being able to consume similar high quality goods.
    • 1930 The Economic Possibilities for our Grandchildren - J M Keynes... technological improvement will make us on average eight times better off and we would require to work only 15 hours a week to satisfy our economic needs.
    • We hear prescription of 70 hour working weeks...
      • Middle class is characterized by dual-income (both husband and wife earning) to remain upwardly mobile, non-decreasing in the social ladder
      • Ha-Joon Chang (2010) argues that washing machine (that helped both of them to go to work) was a more significant invention than the internet
  • Importance of Fashion Cycles & Status-drive Consumption
    • Fashion not just for novelty
    • If everyone in the society knew their place and didn't try to compare and differentiate themselves, then there would be very few inceptives to innovate (other than external threats or population pressures - "I must survive")
    • Initially new knowledge to generate profit from fashion may only benefit the rich/high-status individuals. But the effects would trickle down to the lowest levels of the society, through obsolesce & secondhand usage.
  • Fashion Cycles & Consumer Behavior
    • 5-state cycle:
      1. Introduction
      2. Rise
      3. Peak
      4. Decline
      5. Obsolescence (becoming obsolete)
    • Fast fashion accelerate Fashion cycles (Shien drops 6000 new daily items and exploit consumers' FOMO)
  • Case Study: Shien's 2-week production cycle vs Zara's 3-week cycle
    • Zara: 25 days
    • Shien: 11 (design) + 12-21 (garment production)... 29 days delivered to consumers
  • Fashion Market Pyramid
    • Fast Fashion: Produced at a rapid pace
    • Mass market -> Bridge -> Diffusion -> Luxury -> Haute Couture (Higher price Higher exclusivity, higher quality, higher trend influence low production scale)
  • The Diderot Effect
    • Acquire a new possession lead to a spiral of consumtion
    • Received a new dressing gown... kept it in his wardrobe... the old garments looked very dull in comparison to the this new gown.. So replace them with new one (a spiral)
    • Escalation in the expenses. "Regrets on Parting with My Old Dressing Gown"
    • iPhone -> Airpods -> Macbook ecosystem.
    • Shirt -> New jacket, trousers, shoes to match...
    • Trip -> Purchase new clothes, handbags and trolleybags
    • Mechanism: Cognitive dissonance from mismatched possessions / human motivation to achieve consistent standards
    • e.g. Amazon's "Frequently bought together" - Algorithms Diderot's enablers - They sell cascading effects
    • e.g. Apple's ecosystem
    • Several discarded pocessions cannot be reused - Environmental effect
  • Means-End
    • MECs (Means-end chains) is a cognitive model
      • connect tangible attributes ("means")
      • to abstract, intangible personal and emotional values ("ends")
    • Consumers translate product into personal meaning and motivations. Attribute -> consequence -> value
    • e.g. eco-friendly packaging -> environmental protection -> social responsibility (we can uncover hidden motivations). We would perceive them as socially responsible and like to associate ourselves with those companies.
  • Techniques for Uncovering Means-End Chains
    • George Kelly's ==Repertory Grid Technique (RGT)==
      • Coax people to reveal their personal repertoires of constructs (dimension they use when characterizing phenomena)
      • these may change with time
      • may trigger with recent incidents
      • e.g. If I had a bad experience with a dysfunctional brake then I will mention good brakes as a necessary requirement for a car
    • Dennis Hinkle's several extensions to RGT. One of them construct laddering
      • Specify area of interest (mobile phones)
      • List around 10 alternatives (called elements) in this area
        • including previous available
        • those you wish to be available
      • Consider 3 elements and talk about similarities and differences between them (attribute called constructs)
      • e.g. Give them combinations of 3 elements at a time and ask them questions till they don't have anything else to say. Demo:
        • Element 1, 2, 3
        • 1, 2, 4
        • 1, 2, 5... so on till all combinations are exhausted
        • This forms the repertoire of constructs
        • Then we construct the repertory grid (axes: elements, constructs)
        • Then, focus on one construct and tell which pole of the construct is preferred
        • These poles will be used to generate further constructs... Like no camera => Lesser time spent with phone
      • This is the construct laddering technique
      • Though, this actually should look like an inverted tree.